Does Best Buy Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Best Buy Health employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Best Buy Health. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Best Buy Health?

65% of Best Buy Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Best Buy Health 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Best Buy Health?

Customer Service Representative (37) , Sales Associate (17) , Customer Advisor (14) , Direct Sales Representative (14) , Direct Sales Agent (13) , Manager (10) , Supervisor (10) , Direct Sales (8) , Sales Representative (8) , Customer Service Advisor (7) , Urgent Response Agent (7) , Customer Service Representative (CSR) (6) , Customer Service (5) , Customer Service Supervisor (5) , Software Engineer (5)

What are the pros of working at Best Buy Health according to real employee reviews?

"Good pay but only if you are in the top 10% of the reps." ((in 57 reviews)); "Good benefits and they’re nice" ((in 43 reviews)); "great people to work with" ((in 41 reviews)); "Good work / life balance" ((in 18 reviews)); "Good culture and sales incentives" ((in 17 reviews))

What are the cons of working at Best Buy Health according to real employee reviews?

"Poor management." ((in 35 reviews)); "Complacent upper management, workplace politics down to the agent level, endless brown nosing, by far the most inefficient and authoritative call center environment I have worked in." ((in 16 reviews)); "Managers don't know how to run a call center." ((in 13 reviews)); "Abusice supervisor" ((in 13 reviews)); "long hours I guess ya know" ((in 5 reviews))

What are employees saying about Best Buy Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Best Buy Health layoffs and their outlook for job security at Best Buy Health in 2026.

What are the top reviewed Best Buy Health locations?

Carlsbad , Reno , San Diego , San Antonio , Novi , Boston , San Marcos , New York , Houston , Los Angeles , Seattle , Boca Raton , Jersey City , Layton , Chicago , Lynchburg , Stafford , Woodbridge , Brooklyn , Phoenix , Detroit , Jackson , Louisville , Charlotte , Fort Worth , Grapevine , Cypress , Eden Prairie , Minneapolis , Murfreesboro

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Best Buy Health

Part of Best Buy

Best Buy Health reviews

3.4

65% would recommend to a friend

(507 total reviews)

Deborah DiSanzo

43% approve of CEO

36% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.2

Senior management

2.9

Career opportunities

Best Buy Health has an employee rating of 3.4 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

507 reviews

4.0

Jul 7, 2026

on the downswing

Senior director marketing

Recommend

CEO approval

Business Outlook

Pros

Best Buy brought in a strong inclusive culture and a balanced focus on short term and long term priorities when they acquired the legacy GreatCall (now Best Buy Health) in 2018.

Cons

The company is going through turmoil right now (2026). Best Buy sold off its b2b component and is cost cutting at every step in the remaining consumer business. Not a place to build a career right now.

3.0

Jun 19, 2026

Discombobulated

Engineer

Recommend

CEO approval

Business Outlook

Pros

Decent pay, remote work, and friendly capable employees

Cons

Went from a somewhat flat org structure under GreatCall to a ridiculously tiered organization. The Quality leaders introduced way too many fancy processes and cool acronyms to an already understaffed team.

3.0

Jun 8, 2026

Supportive colleagues but unclear company direction

Engineer ii

Recommend

CEO approval

Business Outlook

Pros

Kind people to work alongside.

Cons

Unclear company direction after split of Current Health.

Viewing 1 - 3 of 507 Reviews

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Jobs at Best Buy Health

Care Operations Specialist - (on site)

View job

Customer Advisor $20/hr. Reno NV

Health Workforce & Care Operations Specialist

Customer Advisor $20/hr. Novi MI

Customer Advisor $20/hr. Reno NV