Guest Service Agent applicants have rated the interview process at Best Western with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Agent roles take an average of 8 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Best Western overall takes an average of 7 days.
Common stages of the interview process at Best Western as a Guest Service Agent according to 6 Glassdoor interviews include:
One on one interview: 55%
Skills test: 18%
Background check: 9%
Phone interview: 9%
Presentation: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Best Western (Woodbury, NY) in Oct 2014
Interview
Applied to an online ad for the position. There were a few emails and calls back and forth about the job. Then an in person interview at the hotel was setup. The interview took about 30 minutes, maybe more. A few days later, the decision was made and I was contacted. I was then asked about a start date and training schedule was arranged.
Interview questions [1]
Question 1
What interests you in hotel business, examples of good customer service you've experienced, how does what you've learned in past jobs relate to this, how flexible are you with hours, how are you working under pressure.
I applied online. The process took 2 weeks. I interviewed at Best Western in Oct 2022
Interview
I applied for the job online. They called me and set up an interview. I filled out a paper copy of the application at the location. I was asked to go into the back and I was asked questions that were on the application. I was hired on the spot.
Interview questions [1]
Question 1
How have you overcome a challenge in your work life?
I applied online. The process took 1 week. I interviewed at Best Western (State College, PA) in Jul 2016
Interview
Emailed resume and received phone call within 4 days. Met with assistant manager, and called a second time to meet with manager. Standard interview questions with a lot of emphasis on my availability because of football season coming soon.
I applied through an employee referral. The process took 1 day. I interviewed at Best Western (Moscow, ID) in Sep 2015
Interview
There's 3 portions to the interview. If you do well you keep moving on to a higher management until you get to the assistant manager. You start with the front desk manager, than a manager from another area(at least for me that's how it went) and finally the assistant manager.once you get to the assistant manager it's a quick 2-3 minute interview because all the prescreening has already been done