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      BetMGM

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      BetMGM interviewsBetMGM Payment Operations Associate (Maybe Under A New Title Now) interviewsBetMGM interview
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      Payment Operations Associate (Maybe Under A New Title Now) Interview

      Nov 19, 2021
      Anonymous Interview Candidate
      Jersey City, NJ
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at BetMGM (Jersey City, NJ) in Nov 2021

      Interview

      I was reached out by a recruiter. The first round interview was a microsoft teams call. The recruiter was nice and professional but he was mostly reading off the job description on the website. The position itself was rather vague. We're suppose to manage payments, risk and fraud activity from customers. There were 3 different work shifts. 1. 5am - 2pm, 2. 9am - 5pm, 3. 1pm - 9pm. Guess which shift you're going to be working as the new guy? They say that the schedule is done 1 month in advance as if that will matter. Why do people in this company need to work so early? It's remote and office setting! 5am makes no sense which leads me to believe this position is actually a 24 hour customer service call center job. Betmgm has customers all over the country. Which checks out. Avoid at all costs. I declined the offer and a month later, I get an email saying that I was turned down by Betmgm. Not very professional or transparent. They like changing the name of the positions on their website to trick people, be advised.

      Interview questions [1]

      Question 1

      What do you know about risk and fraud?
      Answer question
      avatar
      BetMGM response
      4y
      Thank you for your feedback. We sincerely apologize for your negative experience, as this does not accurately portray who we are as BetMGM. We strive to make each candidate feel valued and provide an exceptional recruitment experience. We take your comments seriously and will work internally to improve our processes moving forward.

      BetMGM interviews FAQs

      • Candidates applying for Payment Operations Associate (Maybe Under A New Title Now) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at BetMGM overall takes an average of 25 days.
      • Common stages of the interview process at BetMGM as a Payment Operations Associate (Maybe Under A New Title Now) according to 1 Glassdoor interviews include:

        Presentation:  14%

        Personality test:  14%

        Phone interview:  14%

        Drug test:  14%

        Skills test:  14%

        IQ intelligence test:  14%

        One on one interview:  14%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(14) ;
        2. VIP Account Associate(13) ;
        3. Analyst(10) ;
        4. Risk and Fraud Associate(9) ;
        5. Account Manager(6) ;
        6. Fraud Specialist(5) ;
        7. Marketing(5) ;
        8. Product Manager(5) ;
        9. VIP Account Manager(5) ;
        10. CRM Associate(4) ;
        11. Customer Care Representative(4) ;
        12. Human Resources(4) ;
        13. Manager(4) ;
        14. Project Manager(4) ;
        15. VIP Host(4) .


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