applied online and was contacted by hr soon after. super unorganized interview process. had to travel to chicago and come in i believe 5 different times to meet everyone and be interviewed by them. By the time i was interviewed by the head hr manager we sat down, she opened my file and asked me what position i was interviewing for because she didn't even know! And as if that wasn't bad enough, after I told her I was interviewing for SMT, she goes on to tell me that oh well unfortunately I just filled all the SMT positions (whyyy was I there then I have no idea). When all was said and done, I was offered a Specialist position with the promise that opportunities to become SMT would arise quickly in the future. LIE. after working there for about 10 months and being completely miserable I finally quit because this company is the definition of micro-management and you will have absolutely no life if you work there. I couldnt even get a simple weekend off for my siblings wedding.

I did 5 1-on-1 interviews and a critical thinking online assessment in the middle of the 5 interviews. 1st with an HR person, 2nd with a group manager, 3rd with the HR manager, then the assessment, 4th with another group manager, and last with the store manager. The assessment is taken at home and is untimed, so it wasn't too bad, took about 45 min. The entire process took me a month and a half because I could only schedule interviews on my days off from the current position I had, so sometimes my interviews were spread out over a week or 2. The HR manager was also very busy traveling to NY a lot so it took some time to follow up and schedule interviews sometimes. All the interviews were fairly easy-going with typical retail scenarios and questions based on my resume, no set list of questions they read off of. There is a big focus on clientelling and driving sales. Some of them took notes during my interview, some of them didn't. Overall a good experience, but long process, which makes sense considering they are one of the most well known and competitive retailers.