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      Branch Insurance

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      Claims Adjuster Interview

      Oct 5, 2022
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Branch Insurance (Phoenix, AZ) in Oct 2022

      Interview

      Three step interview process Will not including the one with the recruiter so by the way was awesome kudos to Zach top tier The first interview went awesome it was very laid back felt more like a conversation than an interview we talked about my skills and he told my a lot about the role and culture Second interview with the direct manager went well it was a little more brief but she was very very kind she asked me a few behavioral based questions I had to wait a week between this interview and the last It was the third Interview that stomped me. Thought I did great we talked. Maybe I was over excited for the role. He advised me that they were a startup company and that I needed to understand that bigger companies might be in business a long time however with startup it’s not promised. I understood and actually didn’t mind that as no matter how big a company is longevity in the role isn’t promised as you have to be extremely adaptable not only in the insurance industry but the work industry in general with covid. I was total stoked about the culture looking for the positive intent. Maybe I seemed as if I needed too much stability I’m not sure. However he asked me a few questions about how I handled situations with an angry customer. How my investigation process goes in claims. Pretty standard stuff. He gave me an example of shark tank to the company funding and advised me the systems may be a bit antiquated compared to bigger fish. However I still expressed how I’m hopeful to hear from them. (By the way I also turned down a job offer while waiting for them as I was for sure I was a great fit for the company and Vice versa. I know right foolish of me) I mean I feel I’m flexible, experienced, adaptable, great communication and soft skills. Needless to say this is the V1 for me so I’ll just try again at another time maybe I’ll be a better fit. He was hard to read, however again I think I was over excited about this role and the culture and becoming a brancher that I came off as an unattractive candidate. I did pick up the phone and call Zach to see if I could get some feedback in order to see what I could improve on for my next try. However until then I’ll celebrate my wins of making it as far as I did. I was thinking of sending in for reconsideration however it’s rare that those are reviewed. I think anyone who is adaptable, not afraid to grow with a company, who will ask why. Understand this is a startup and give it your all. Will do wonderful. Thank you Branch for a great interview. I look forward to trying again in the near future

      Interview questions [1]

      Question 1

      What is your investigative process like in claims
      1 Answer
      4

      Branch Insurance interviews FAQs

      • Candidates applying for Claims Adjuster roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Branch Insurance overall takes an average of 24 days.
      • Common stages of the interview process at Branch Insurance as a Claims Adjuster according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Member Support Specialist(44) ;
        2. Agency Success Manager(16) ;
        3. Insurance Sales Agent(16) ;
        4. Claims Adjuster(11) ;
        5. Product Manager(9) ;
        6. Claims Specialist(7) ;
        7. Product Analyst(7) ;
        8. Sales Agent(6) ;
        9. Auto Claims Specialist(5) ;
        10. Contract Analyst(4) ;
        11. Insurance Agent(4) ;
        12. Marketing(4) ;
        13. Software Developer Intern(4) ;
        14. Unit Leader(4) ;
        15. Analyst(3) .


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      Jobs at Branch Insurance

      10 jobs in United States
      Senior Marketing Lead, B2B
      Columbus, OH
      ·
      $119K - $170K /yr
      (Employer provided)
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      Claims Finance Analyst
      Columbus, OH
      ·
      $63K - $90K /yr
      (Employer provided)
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      Senior Product Management Specialist
      Columbus, OH
      ·
      $97K - $138K /yr
      (Employer provided)
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      Senior Product Management Specialist
      Columbus, OH
      ·
      $97K - $138K /yr
      (Employer provided)
      View job
      Claims Finance Analyst
      Columbus, OH
      ·
      $63K - $90K /yr
      (Employer provided)
      View job
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