I relocated from a Bright Horizons from the West Cost (which I LOVED) to a Bright Horizons on the East Coast. I had an issue with Recruitment Coordinator, Nicole Brown. She was not very friendly, impatient, didn't really care for what I had to say, and the phone interview only took less than 5 minutes. After talking with her, I immediately got an email from her stating that due to not being able to contact me, I was no longer considered for the positions I've applied for. Which I found was ODD because I just got off the phone with her and she was able to contact me through email. I called her back right away, and left a message on her voicemail and never received a response. I've copied and pasted the email she has sent me: (note that the career site wasn't given) July 8, 2014 We have made multiple attempts to contact you regarding your application for a position at Bright Horizons; however, we have been unable to reach you. We are no longer considering you for our current opening. If you would like to be considered for future positions, please visit our careers site at . We appreciate your time in applying and wish you luck in your job search. Sincerely, Bright Horizons Human Resources Luckily the Director I was working for at that time (Sandy Cook), and first Recruitment Coordinator I was corresponding with (Shannon Bouzidi), fixed the situation. My In Person Interview took about 2 hours and went very well.