I applied online. I interviewed at Burlington Stores (Worcester, MA) in Aug 2021
Interview
Question about my experience as a customer service supervisor.
Talk about a time I coached a cahier
Talk about a time I had to deal with a difficult customer
How can I motivate others to do their best at work?
Interview questions [1]
Question 1
Question about my experience as a customer service supervisor.
Talk about a time I coached a cahier
Talk about a time I had to deal with a difficult customer
How can I motivate others to do their best at work?
I interviewed at Burlington Stores (Springfield, IL)
Interview
They asked me the basic cashiering questions, was not hard at all, I got the job on the spot, I was asked questions about past customer service experience and hypothetical scenarios
Interview questions [1]
Question 1
Tell me about a time you handled a difficult customer
I applied in-person. The process took 2 days. I interviewed at Burlington Stores (Douglasville, GA) in Jul 2019
Interview
There was 3 interview, I’m not sure if I got the job yet but the interviews went smoothly. They main thing they are looking for is some one confident and not afraid of being a good leader and also some one who is okay with a lot of responsibilities and pressure.
Customer Service Lead applicants have rated the interview process at Burlington Stores with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 62.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Lead roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Burlington Stores overall takes an average of 11 days.
Common stages of the interview process at Burlington Stores as a Customer Service Lead according to 3 Glassdoor interviews include:
One on one interview: 67%
Other: 33%
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