Customer Service Representative (CSR) applicants have rated the interview process at CEFCU with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at CEFCU as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Drug test: 20%
Group panel interview: 10%
Skills test: 10%
IQ intelligence test: 10%
Presentation: 10%
One on one interview: 10%
Personality test: 10%
Background check: 10%
Other: 10%
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I applied online. I interviewed at CEFCU (Peoria, IL) in Oct 2021
Interview
it was a good experience. i thought the questions were fine and not too difficult. the interviewers were very nice and helpful. i would recommend applying for a job there.
Did two interviews via zoom 2 different days. HR called later that day of second interview to offer position. They also did reference and credit check after they made offer.
Interview questions [1]
Question 1
What is something you can do to brighten up a customer day?