Customer Service Representative - APAC applicants have rated the interview process at CRH with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative - APAC roles take an average of 8 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at CRH overall takes an average of 21 days.
Common stages of the interview process at CRH as a Customer Service Representative - APAC according to 4 Glassdoor interviews include:
Skills test: 24%
Background check: 24%
One on one interview: 18%
Drug test: 18%
Phone interview: 12%
Personality test: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 days. I interviewed at CRH (Greensboro, NC) in Nov 2014
Interview
It was fairly quick, called in a few days after applying. Answered details questions about experience and knowledge of customer service. Took 5 computer test on various customer service examples. 1 being audio and another being a written paragraph test to test gwam.
Interview questions [1]
Question 1
Tell about a time you dealt with an irate customer ?
I applied in-person. The process took 1 week. I interviewed at CRH (Greensboro, NC)
Interview
Simple. They asked what hours I was available. Orientation/training times and you can't miss an certain amount of days from training. Come in to get your paperwork for drug test. Then start the training.
Interview questions [1]
Question 1
Available hours for work? Can you type and talk at the same time?
I applied online. The process took 3 weeks. I interviewed at CRH (Sarasota, FL) in May 2014
Interview
first I spoke with the recruiter to see with jobs I want to work for some jobs was short term. second I passed the computer and phone test. I interview with a supervisor and she said you got the job. we had to wait for the background check and drug test.
Interview questions [1]
Question 1
do you have call center experience? Are you a fast learning? we talking the training class?
do you know how to multi task, customer experience