Customer Service Representative applicants have rated the interview process at Cambia Health Solutions with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 57.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Cambia Health Solutions overall takes an average of 33 days.
Common stages of the interview process at Cambia Health Solutions as a Customer Service Representative according to 11 Glassdoor interviews include:
Phone interview: 33%
Personality test: 20%
Skills test: 20%
One on one interview: 13%
Group panel interview: 7%
Drug test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Cambia Health Solutions (South Seattle, WA)
Interview
A few rounds of interviews. Basic interview questions. Very professional and really just want to know your skills. The interviewers were nice and answered all questions thoroughly. No issues with the process.
I applied online. I interviewed at Cambia Health Solutions (Medford, OR)
Interview
Easy - usual questions about experience, they focused on how callers can be stressed by medical bills and importance on having empathy for their experiences. Benefits from day one, Small bonus, pay is ok, 40 hours per week and remote work. Interviewers were kind.
I applied through a recruiter. The process took 2 weeks. I interviewed at Cambia Health Solutions (Newport, OR) in Apr 2025
Interview
Virtual interview questions we're all scenario based generic questions . Interviewer didn't take any notes on my answers and had no follow up questions. Interviewer seemed not interested in me right from the bat and I had over years experience as a Medicaid and Medicare CSR for a major company and she didn't have any questions about my experience in that specifically either which was odd considering this was the exact job I was applying for.
Interview questions [1]
Question 1
Describe a time you had to fix something for someone that was upset at the situation?