Tech Support I applicants have rated the interview process at Canon ITS with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 84.6% positive. This is according to Glassdoor user ratings.
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Took test on computers about computer knowledge and camera knowledge. Also had some call center simulations. All pretty basic stuff for computers. Met with a supervisor who interviewed you face to face. Took tour of facility and even listened to call with rep
Interview questions [1]
Question 1
Experience you have in tech support/customer service