Does Canon ITS pay their employees well?

According to anonymously submitted Glassdoor reviews, Canon ITS employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Canon ITS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Canon ITS?

57% of Canon ITS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Canon ITS 3.1 out of 5 for work life balance, 3.4 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Canon ITS?

Technical Support Representative (11) , Tech Support Representative (9) , Technical Support (4) , Customer Service Representative (3) , Sales Representative (3) , Learning And Development Specialist (2) , Operations Supervisor (2) , Tech Support (2) , Tech Support Representative I (2) , Technical Support Representative II (2)

What are the pros of working at Canon ITS according to real employee reviews?

"The benefits are great." ((in 15 reviews)); "good people to work with" ((in 6 reviews)); "Very well ran company and great training!" ((in 4 reviews)); "Helpful and friendly coworkers." ((in 3 reviews)); "they have amazing managers, and great work schedules ." ((in 3 reviews))

What are the cons of working at Canon ITS according to real employee reviews?

"low pay" ((in 9 reviews)); "Poor management and middle management." ((in 7 reviews)); "low compensation for position and services provided,low raises" ((in 3 reviews))

What are employees saying about Canon ITS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Canon ITS layoffs and their outlook for job security at Canon ITS in 2026.

What are the top reviewed Canon ITS locations?

Chesapeake , Albuquerque , Virginia Beach , Rio Rancho

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Canon ITS

Part of Canon

Canon ITS reviews

3.1

57% would recommend to a friend

(95 total reviews)

Kevin Ogawa

55% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.2

Compensation and benefits

3.1

Work/Life balance

2.9

Senior management

2.7

Career opportunities

Canon ITS has an employee rating of 3.1 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Canon ITS employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

95 reviews

4.0

Dec 4, 2025

Good place to work

Printer technician

Recommend

CEO approval

Business Outlook

Pros

Good overall training. Co workers were nice and helpful.

Cons

Troubleshooting so many printers on various platforms and operating systems with people over the phone that can't find the power button.

3.0

Nov 27, 2025

One of the better call centers

Customer care tchnical support representative

Recommend

CEO approval

Business Outlook

Pros

Remote work is offered M-F. Good benefits. Good job if you enjoy repetitive work. Good work culture. Helpful and friendly coworkers. They make sure to help get new employees prepared for taking the first phone call which can be daunting. It's the only call center job I've worked but people with lots of calls center experience told me that it's more pleasant compared to other call centers.

Cons

They tend to be understaffed. Better make sure you're consistently getting a good handle time because they will get on your back if you don't. They used to do a thorough job of providing in person training but ever since the pandemic the training is exclusively online which doesn't provide all the context necessary for learning how to manually operate certain products. The same goes for employee appreciation which went downhill post pandemic.

5.0

Nov 22, 2025

Love this place!

Inkjet specialist

Recommend

CEO approval

Business Outlook

Pros

Love the community so much

Cons

I wish the insurance would offer more things for the price

Viewing 1 - 3 of 95 Reviews

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