I applied online. I interviewed at Canonical (Raleigh, NC)
Interview
The interview process is long, including several hour-long interviews within the first round, a lengthy questionnaire, and a 45-minute psychometric assessment from Thomas International (the General Intelligence Assessment). The process has been clear, but the time investment is significant
Interview questions [1]
Question 1
Describe the technical specifications of the last piece of hardware you bought
Long ,8+ interviews. Written essay, and 3 pages questions, 3 interviews, 2 with senior and VP levels. Discussed about data analysis, support handling, and expectations.
Went through all the process did not get a feedback.
Interview questions [1]
Question 1
Real life examples on how to handle technical and difficult situations
It was long and they asked too many questions that was not releative to the job such as highschool scores etc. Overall I think they should change the way they do recruitment.
Customer Success Manager (CSM) applicants have rated the interview process at Canonical with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 20% positive. To compare, the company-average is 14.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 90 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Canonical overall takes an average of 51 days.
Common stages of the interview process at Canonical as a Customer Success Manager (CSM) according to 5 Glassdoor interviews include:
Skills test: 20%
One on one interview: 20%
IQ intelligence test: 20%
Personality test: 10%
Group panel interview: 10%
Background check: 10%
Phone interview: 10%
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