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      Carnival Cruise Line

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      Customer Resolution Specialist Interview

      Feb 2, 2023
      Anonymous Interview Candidate
      Miami, FL
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Carnival Cruise Line (Miami, FL) in Jan 2023

      Interview

      The first round is just HireView recorded interview, it took 30 days before I received a response that I made it to the second round. I have not had that interview yet but it will be a panel virual interview

      Interview questions [1]

      Question 1

      Why do you want to work for Carnival?
      Answer question

      Carnival Cruise Line interviews FAQs

      • Customer Resolution Specialist applicants have rated the interview process at Carnival Cruise Line with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.9% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Carnival Cruise Line as a Customer Resolution Specialist according to 1 Glassdoor interviews include:

        Personality test:  50%

        Other:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Personal Vacation Planner(61) ;
        2. PVP Personal Vacation Planner(50) ;
        3. Photographer(30) ;
        4. Casino Dealer(18) ;
        5. Bartender(16) ;
        6. Sales Associate(16) ;
        7. Fun Expert(13) ;
        8. Musician(13) ;
        9. Business Analyst(12) ;
        10. Casino Sales and Support remote(12) ;
        11. Finance Specialist(12) ;
        12. Manager(12) ;
        13. Guest Service Associate(11) ;
        14. Server/Waiter(11) ;
        15. Customer Service Representative(10) .


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      Jobs at Carnival Cruise Line

      72 jobs in United States
      Senior Specialist, CRM & Sales Systems Product Owner
      Miami, FL
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      Miami, FL
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      Personal Vacation Planner Agent (Remote)
      Miramar, FL
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      Manager, Business Development - Texas
      Miami, FL
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      Business Development Manager - Nashville
      Miami, FL
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