Is Carnival Cruise Line a good company to work for?

Carnival Cruise Line has an overall rating of 3.6 out of 5, based on over 1,222 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 67% of employees would recommend working at Carnival Cruise Line to a friend and 71% have a positive outlook for the business. The best reviews about Carnival Cruise Line have been left by employees working as Business Analyst , Casino Dealer and Casino Sales and Support remote .

Does Carnival Cruise Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Carnival Cruise Line employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Carnival Cruise Line. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Carnival Cruise Line?

67% of Carnival Cruise Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carnival Cruise Line 3.2 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Carnival Cruise Line?

Personal Vacation Planner (61) , PVP Personal Vacation Planner (50) , Photographer (30) , Casino Dealer (18) , Bartender (16) , Sales Associate (16) , Fun Expert (13) , Musician (13) , Business Analyst (12) , Casino Sales and Support remote (12) , Finance Specialist (12) , Manager (12) , Guest Service Associate (11) , Server/Waiter (11) , Customer Service Representative (10)

What are the pros of working at Carnival Cruise Line according to real employee reviews?

"good benefits but thats about it." ((in 59 reviews)); "You meet lots of great people and guest services are officer level and get free shore excursions" ((in 31 reviews)); "Great culture, you learn a lot about the cruise industry" ((in 31 reviews)); "Free food and living at" ((in 17 reviews)); "The training was great and so where the trainers and co" ((in 16 reviews))

What are the cons of working at Carnival Cruise Line according to real employee reviews?

"Long hours and hard to separate from operation" ((in 54 reviews)); "Low salary compared to workload" ((in 50 reviews)); "Poor management, some of the managers are making discrimination between workers" ((in 33 reviews)); "There’s basically no work life balance and everybody encourages you to work extra long hours all the time." ((in 18 reviews)); "Too many assistant supervisors and managers" ((in 9 reviews))

What are the top reviewed Carnival Cruise Line locations?

Miami , Miramar , Doral , Orlando , New York , Los Angeles , Houston , Miami Beach , Atlanta , Jacksonville , Tampa , Dallas , Fort Lauderdale , Port Canaveral , Long Beach , San Francisco , Colorado Springs , Baltimore , Kissimmee , Albany , Florida City , Florida , Florence , Mobile , Chicago , Jamaica , Miami , Seward , Miami , London

Carnival Cruise Line reviews

3.6

67% would recommend to a friend

(770 total reviews)

Christine Duffy

80% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Career opportunities

3.2

Work/Life balance

3.2

Compensation and benefits

Carnival Cruise Line has an employee rating of 3.6 out of 5 stars, based on 770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carnival Cruise Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

770 reviews

5.0

Jul 15, 2026

Strong career growth opportunities with diversity and inclusion top of mind

Casting and booking coordinator

Recommend

CEO approval

Business Outlook

Pros

I believe there are excellent opportunities for career growth and development within my team and across the company. I feel supported by both my leadership and my colleagues, which creates a positive and collaborative work environment. The company demonstrates a genuine commitment to diversity and inclusion by fostering a culture where everyone feels valued, heard, and safe.

Cons

Because many processes involve coordination across multiple departments, delays in one area can occasionally impact overall timelines. Additionally, as much as I feel support from my team and department on land, I can only speak on that. A shipboard career faces its own challenges.

Carnival Cruise Line Response

2d

Thank you for taking the time to share your experience. We're thrilled to hear that you've found strong career growth opportunities at Carnival Cruise Line and that you feel supported by both your leaders and colleagues. Creating an inclusive environment where team members feel valued, heard, and empowered is incredibly important to us. We also appreciate your feedback regarding cross departmental processes and collaboration. Insights like yours help us continue improving how we work together across the organization. Thank you for being part of the Carnival team and for all that you do.

4.0

Jul 5, 2026

Great coaches and benefits, but schedule is inflexible

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great coaches in department Generous PTO Good benefits Clear expectations and metrics

Cons

Schedule inflexibility Promotions require time limits regardless of qualification

Carnival Cruise Line Response

2w

Thank you for sharing your feedback and for being part of the Carnival Cruise Line team. We're pleased to hear that you value the support of your coaches, our benefits, and more. We also appreciate your comments regarding scheduling flexibility and career advancement opportunities. Feedback like yours helps us continue improving the employee experience. Thank you for your contributions and for taking the time to share your perspective.

3.0

Jul 2, 2026

Supportive leadership can't offset low pay and long hours

Personal vacation planner

Recommend

CEO approval

Business Outlook

Pros

Work from Home Decent Benefits Supportive Leadership

Cons

Long Hours Extremely Low Base Pay No Work/Life Balance I've been with the company for a while. While the adequate rookie guarantee is still available, it seems doable—even fun. Working 6-7 days a week almost makes sense. Once you're working only from the salary plus bookings, it can become quite frustrating. You don't get credit for bookings made online, even if you've spent hours getting them in the cruising mood. You can have a great month in bookings, and it can almost immediately be eviscerated with cancellations. It's hard to feel motivated in the early stages, but if you can work 60+ hours a week for a couple of years, it will eventually pay off.

Carnival Cruise Line Response

2w

Thank you for taking the time to share your feedback and for your contributions to Carnival Cruise Line. We're pleased to hear that you value the support of your leadership team, our benefits, and the flexibility of working from home. We also appreciate your comments regarding compensation, work-life balance, and career experience. Feedback like yours helps us improve the overall employee experience. Thank you for being part of the Carnival team.

Viewing 1 - 3 of 770 Reviews

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