I applied through an employee referral. I interviewed at Change Healthcare in Jun 2019
Interview
I was referred by a recruiter I had interviewed with for another position in the company! The on-site interview was three hours long, and I met with several members of the UX Research team. It was clear that they all loved their job, found the work they did important, and took UX interviews really seriously! Some interviewers asked me specific questions from my resume, while others started out with "Tell me about a time when you've been challenged with X" and followed up using my answers.
Interview questions [1]
Question 1
Tell us about a time you've managed conflicting stakeholder interests
I applied online. The process took 1 day. I interviewed at Change Healthcare (San Francisco, CA) in Jul 2019
Interview
Phone screen with recruiter. After speaking with probably 100 different companies in the past 3 years this was by far the worst and most unprofessional conversation I've ever had.
Recruiter started asking weird questions (is this my home or cell number? do i live in tokyo? (no) did I apply under a different name) with an unpleasant attitude. She then asks my highest level of education (Ph.D.) and wanted to know if I also got Bachelor's and Master's degrees on the way (yes, but why is that relevant?). Then she wanted to know what fields those were in. OK, but those are all on my resume. This is where she took pride in not looking at my resume beforehand because some applicants lie and submit fake resumes, and this way she could double-check that I was telling the truth.
Next she wanted to know what salary I expected. I said industry standard range is fine, what range are you offering. She said she couldn't tell me unless I told her first. (Did I just magically transport into some bad high school movie here?). At this point I told her no thanks and ended the call.
Interview questions [1]
Question 1
Are you sure you're not a bald-faced liar (paraphrasing)?
UX Researcher applicants have rated the interview process at Change Healthcare with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 47.8% positive. This is according to Glassdoor user ratings.
Candidates applying for UX Researcher roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Change Healthcare overall takes an average of 29 days.
Common stages of the interview process at Change Healthcare as a UX Researcher according to 2 Glassdoor interviews include:
Phone interview: 50%
Group panel interview: 25%
One on one interview: 25%
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