Took the time to contact the head of the department via LinkedIn with a personalized message regarding my experience. Received a very positive note back welcoming a continued discussions/interview. Never heard from the recruiter whom he assigned to speak with me, and ended up receiving a generic rejection email two weeks later even after I took the time to call and email the recruiter as requested. Not the best customer service/recruiting style and burned a networking bridge locally in a new market in which the company is attempting to grow in.
Hello Anonymous, thanks for the note and taking the time out to write such. As we haven't started new market recruitment searches yet (only staff operations), I'd like to understand a bit more about your experience and would welcome a more in-depth conversation with you at your convenience. Please feel free to email at TalentAcquisition@chenmed.com or if we've communicated directly in the past, feel free to email me directly. Thanks again and looking forward to speaking with you.