The interview process was relaxed, informal yet very thorough. I was given a good overview of the role and the company, walked through the role and expectations. I do feel however that the emphasis that is placed on personal sales expectations was downplayed.

I had an over the phone interview with a store manager who was very keen on a face to face interview with her and the DM because my work history was exemplary & perfect for her location. She asked my salary range, of which I gave my minimum expectation. She said that she would reach out to her DM, find out the ranges, and return call with an update the following day. 1 week passed & I did not receive a return call. I called the store & left a message with the ASM. A few days later, my call was returned & I was low balled for salary (a $15,000/year pay cut). I was told that because the job worked on commission that I could potentially make up the difference,because the store was high volume. I gave them the benefit of the doubt & asked to proceed to the next phase. The SM again said she would call me to schedule an interview. She did not call. 2 weeks after the initial interview, I received a call from an ASM from another location letting me know that the position that I was interviewed for was filled with someone who was making a lateral move. She said the SM wanted to know if I was interested in interviewing for that particular store (which was quite a distance away from the original store & also a lower volume), but couldn't call me because she was busy. Ummm...no!

Two separate face-to-face interviews with the store manager and district manager. Both lasted about an hour, were very friendly and covered a wide-range of topics. Questions were in the format of “give me an example of when...”.