Assistant Store Manager applicants have rated the interview process at Chico's FAS with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 59% positive. This is according to Glassdoor user ratings.
Candidates applying for Assistant Store Manager roles take an average of 25 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at Chico's FAS overall takes an average of 17 days.
Common stages of the interview process at Chico's FAS as a Assistant Store Manager according to 25 Glassdoor interviews include:
One on one interview: 32%
Phone interview: 19%
Personality test: 15%
Background check: 13%
Skills test: 11%
IQ intelligence test: 6%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 3 weeks. I interviewed at Chico's FAS
Interview
This process starts with an online application.
You do two quizzes during this process. Either one could eliminate you right off the bat.
If you make it past that you interview in the store with a manager. Pretty standard interview - they are looking for communication skills, working with people, skills for handling situations (angry customers, shoplifters).
You then do a phone interview with the district manager. Here they are looking for your communication skills, how fast you can think on your feet about dealing with people, dealing with associate feuds, how to handle customer complaints, work ethic, your views on staying within company policy limits.
Then you interview again with the store manager on a set list of questions regarding company policy, performance and your previous sales experience.
Finally you do another face-to-face interview with a district manager.
Then you get a phone call either yes or no. If yes, you are offered a salary for your base pay - try to increase this to at least $15.00 an hour. Otherwise you are stuck with a low base pay for management.
Chico's does not offer great pay raises - max is 33 cents a year. So your base pay is what you will get plus bonuses (which are not easy to make).
Interview questions [1]
Question 1
tell me about a difficult associate situation you had to resolve, what was the situation and how did you handle it.
The interview process was relaxed, informal yet very thorough. I was given a good overview of the role and the company, walked through the role and expectations. I do feel however that the emphasis that is placed on personal sales expectations was downplayed.
Interview questions [1]
Question 1
Describe a time or situation where you had to take charge, make decisions, etc. How did it work out?
I applied online. The process took 2 weeks. I interviewed at Chico's FAS in Apr 2015
Interview
I had an over the phone interview with a store manager who was very keen on a face to face interview with her and the DM because my work history was exemplary & perfect for her location. She asked my salary range, of which I gave my minimum expectation. She said that she would reach out to her DM, find out the ranges, and return call with an update the following day. 1 week passed & I did not receive a return call. I called the store & left a message with the ASM. A few days later, my call was returned & I was low balled for salary (a $15,000/year pay cut). I was told that because the job worked on commission that I could potentially make up the difference,because the store was high volume. I gave them the benefit of the doubt & asked to proceed to the next phase. The SM again said she would call me to schedule an interview. She did not call. 2 weeks after the initial interview, I received a call from an ASM from another location letting me know that the position that I was interviewed for was filled with someone who was making a lateral move. She said the SM wanted to know if I was interested in interviewing for that particular store (which was quite a distance away from the original store & also a lower volume), but couldn't call me because she was busy. Ummm...no!
I applied through other source. The process took 2 weeks. I interviewed at Chico's FAS in Mar 2015
Interview
Two separate face-to-face interviews with the store manager and district manager. Both lasted about an hour, were very friendly and covered a wide-range of topics. Questions were in the format of “give me an example of when...”.