I applied in-person. The process took 4 weeks. I interviewed at Clarks (Stanway, England) in Jun 2017
Interview
Group interview, had to bring an object that best represented us and tell the group why. Then as a group identified what made good or bad customer service. was split into two groups of three where we had a trainer and a school shoe and was explained the 4 points of selling they use, then had to identify in groups the positive features of each show and put it into the 4 groups of selling. Then both groups relayed what they had found, were told if they missed anything. Then was told about dates of starting/training and if there were any times you couldn't work.
I applied in-person. The process took 2 weeks. I interviewed at Clarks (Bromley, England) in Jul 2016
Interview
I handed my CV in store and was invited in for a group assessment. We were spit up into teams and had to complete various activities. Don't be too loud but not too quiet. Just be yourelf.