Customer Service Representative (CSR) applicants have rated the interview process at Clearwater Analytics (CWAN) with 4.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 16 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Clearwater Analytics (CWAN) overall takes an average of 19 days.
Common stages of the interview process at Clearwater Analytics (CWAN) as a Customer Service Representative (CSR) according to 10 Glassdoor interviews include:
Group panel interview: 30%
Phone interview: 30%
Background check: 7%
Skills test: 7%
Presentation: 7%
IQ intelligence test: 4%
Drug test: 4%
Other: 4%
Personality test: 4%
One on one interview: 4%
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The interview has three rounds, some logic questions, behavioral and experience problem. Some example like your internship, working experience and some probability problem, overall not rly hard . It was a good experience
I interviewed at Clearwater Analytics (CWAN) (Edinburgh, Scotland)
Interview
There was a long process with a lot of steps to get to the final interview, and once the final interview had taken place the wait time to hear back was rather extensive.
I applied through a staffing agency. I interviewed at Clearwater Analytics (CWAN) (Edinburgh, Scotland) in May 2018
Interview
One on one interview, got it through a recruiter - was told there would be one interviewer beforehand , however four appeared in the actual interview. I asked if I can take notes to answer long questions piecemeal(which is a fairly standard practice and is welcome in most places), however was told that this wasn't allowed.
Interview questions [1]
Question 1
Background and technical questions - some reading material was provided through the recruiter however it looked hugely out of date. No competency and soft skills related questions were asked. Interviewers seemed to be more interested in knowing if you knew the industry jargon - which can be learnt easily on the job.