Customer Support Representative applicants have rated the interview process at Clever with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 43.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 15 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Clever overall takes an average of 23 days.
Common stages of the interview process at Clever as a Customer Support Representative according to 4 Glassdoor interviews include:
Phone interview: 21%
Background check: 14%
Presentation: 14%
One on one interview: 14%
Skills test: 14%
Group panel interview: 7%
IQ intelligence test: 7%
Drug test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Clever (San Francisco, CA) in May 2018
Interview
The process involved two phone screens, a take home assignment involving data manipulation and customer service skills. Upon passing these there was a 5 hour on-site with 7 sections testing for technical skills, culture fit, and customer service skills.
Everyone at Clever during the on-site was incredibly nice and helpful. I honestly felt like there were not gotcha questions or unwelcome surprises. They were upfront about their process before the on-site and took the time to explain what they were testing for and why. It was a fairly comprehensive day but it never felt like I was working, just learning and teaching back and forth.
Interview questions [1]
Question 1
What is your teaching style and how would you teach someone a topic that they know nothing about?
I applied online. The process took 3 weeks. I interviewed at Clever (Los Angeles, CA) in May 2021
Interview
Initial Call, Hiring Manager Interview, Team Interview, On Sight Interview, and Ollie up with detailed feedback, the hiring process was intricate and very detailed. I enjoyed the care and consideration placed into the process.
I applied online. The process took 4 days. I interviewed at Clever (San Francisco, CA) in Jul 2019
Interview
I applied online and was contacted by a recruiter. She provided me with a take-home exercise before any phone call and asked me to "completed exercise an hour before the conversation using the link provided at the end of this email." But the thing is I have never scheduled for an interview yet, and that was a BROKEN LINK. So, I have to send her an email regarding this issue and she told me that she gonna help me to forward my answers to their team. 4 days later, I got a chance to speak with their manager for the phone interview(she was a couple of minutes late, but it is acceptable.). When I asked for any feedback regarding my take-home exercise during the phone interview, it seems like my paper NEVER been Graded. WOW! There is nothing else I can say about this company. And then, 2 hours after the phone interview, I got a "Thank you letter". Actually, I am no longer interested in this opportunity after all of this, but I do really appreciate the quick response. I just want to say: please respect the people who apply for the job. If you do not have time to grade it, please do not waste our time, period. Thank you.