Customer Support Specialist applicants have rated the interview process at Clipboard with 3.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 20% positive. To compare, the company-average is 21.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Specialist roles take an average of 7 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Clipboard overall takes an average of 16 days.
Common stages of the interview process at Clipboard as a Customer Support Specialist according to 5 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Skills test: 25%
Group panel interview: 13%
Other: 13%
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I applied through an employee referral. The process took 1 week. I interviewed at Clipboard (New York, NY) in Jul 2023
Interview
Their interview process starts with a case study and they give you 7 days to submit it. Once you complete the case study, they send a regret email almost immediately. Their case studies are quite ambiguous and sometimes, they're very job specific. It's almost like they're getting you to work for them without paying for your time. I wonder what they're looking for and it seems very intentional. Please don't waste your time, chances are, they already decided who to hire internally and are wasting your time with the case study or using the case studies as a way to get people to work for free for them.
Interview questions [1]
Question 1
They send a Case study as the first thing in the process
I applied online. I interviewed at Clipboard in May 2026
Interview
Long but simple enough. Asked me to do a simple case study followed by 2 interviews with staff at clipboard asking about my decision making for the case study. Some roleplay scenarios too but nothing that took too much time.
Interview questions [1]
Question 1
General customer service roleplay regarding scenario that could come up in daily work routine.
I applied online. I interviewed at Clipboard (Kilimani Estate) in Jun 2023
Interview
You get assigned a case study assessment for seven days after being "short-listed" After submitting you get an automatic rejection email. Something about it just felt off . Do not do it trust me