Custom Team Member applicants have rated the interview process at Co-op with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Custom Team Member roles take an average of 12 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Co-op overall takes an average of 16 days.
Common stages of the interview process at Co-op as a Custom Team Member according to 4 Glassdoor interviews include:
One on one interview: 50%
Personality test: 33%
Phone interview: 17%
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Pretty easy, few generic questions about experience and relevant examples of working in customer service. Online form said you'd be asked about the history of the company but I wasn't asked anything about that.
Interview questions [1]
Question 1
When was a time you dealt with a difficult customer and how did you resolve the issue?
I applied online. The process took 1 week. I interviewed at Co-op (London, England) in Jan 2022
Interview
Went well, friendly, felt comfortable, easy to communicate, questions were easy to answer if you have retail experience, welcoming, one of the easiest interviews I have had, questions were about basic knowledge of retail, local community involvement , fairer world and local charity, co-operation
Thank you for your review. Sounds like you had a great experience at interview. Sorry to see that you declined the offer. We hope you've found another job 😎
I applied online. I interviewed at Co-op (Sheffield, England) in Jan 2022
Interview
Applied for role at Sheffield Co Op Ecclesall Road, in Jan 2021 was told would hear back in 2 weeks but never heard a thing from them despite contacting their hr dept. considering their ethical stance and people values this is just a smokescreen and is very unprofessional for such an organisation and speak volumes on how they conduct themselves and treat candidates. Despite what they promote they are just like any other supermarket.
Interview questions [1]
Question 1
Various questions about their values etc which I had researched and knew the answers.
We're sorry to hear about your experience. We always encourage candidates to obtain feedback following an interview. Especially if you haven't heard back in the timeframe we've said that you'd hear. Did you try to contact the store manager that interviewed you?
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