Customer Assistant applicants have rated the interview process at Co-op with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 12 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Co-op overall takes an average of 16 days.
Common stages of the interview process at Co-op as a Customer Assistant according to 3 Glassdoor interviews include:
One on one interview: 43%
Skills test: 29%
Background check: 14%
Other: 14%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Co-op (Glasgow, Scotland) in Nov 2019
Interview
Applied online with cv and situational based test which went successfully. I was then invited to chose a slot for a face to face interview at the store which involved various questions about teamwork and customer experience.
Interview questions [3]
Question 1
Name a time where you have had to deal with an upset customer & what was the outcome?
I applied online. The process took 2 weeks. I interviewed at Co-op in Jan 2019
Interview
I applied online and I was then invited for a face to face interview. The interview was very relaxed and quite easy. However I never heard back from them 2/3 weeks on.