Candidates applying for Customer Service Assistant roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Co-op overall takes an average of 16 days.
Common stages of the interview process at Co-op as a Customer Service Assistant according to 1 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
Brief and from a checklist. Informal chat in the office with a senior member of staff during working hours. Elements of health and safety were addressed as well as general workers rights, and some processes required for staff to apply while working were outlined.
Interview questions [1]
Question 1
A situation where you were faced with a problem and overcame it.
One stage interview with the store manager. Interview was a casual conversation with some formal performance indicator questions looking at how previous experiences would play into the role, and then opportunity to ask own questions.
Star style questions which are used to ask you about a situation , a task , an action , and a result as well as some general questions about your experience
Interview questions [1]
Question 1
Speak about a time you faced a challenge and how you dealt with this
I applied online. The process took 3 weeks. I interviewed at Co-op
Interview
Relaxed, more of a conversation about the role and expectations as well as the expected shift patterns for the position. Then a few more role related questions at the end.