Colonial Life & Accident Insurance Co. interviews FAQs
Customer Service Representative applicants have rated the interview process at Colonial Life & Accident Insurance Co. with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 59.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 3 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Colonial Life & Accident Insurance Co. overall takes an average of 12 days.
Common stages of the interview process at Colonial Life & Accident Insurance Co. as a Customer Service Representative according to 15 Glassdoor interviews include:
One on one interview: 25%
Group panel interview: 21%
Phone interview: 21%
Presentation: 7%
IQ intelligence test: 7%
Other: 7%
Drug test: 4%
Personality test: 4%
Background check: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Colonial Life & Accident Insurance Co. (Fort Worth, TX) in Nov 2018
Interview
The process started with a huge presentation (with about 12 people,) a pyramid scheme instead! The job postings are entirely bogus! This job is a door to door recruiting position to recruit other businesses to use their life insurance. Oh yeah, they’ll say anything to get you to join; however, my friends you must not give in to their lies! Did I mention it gets even better? They don’t also provide you with a company vehicle and get this! You have to supply your gas! Half of the people in the room walked out, including me. I am taking the time to monitor multiple job sites to report and inform others what I experienced. I am also planning on contacting the BBB (Better Business Bureau) demanding that Colonial Life & Accident Insurance Co. either modify their job ads to match what they are genuinely hiring for or delete their job postings!
I applied online. I interviewed at Colonial Life & Accident Insurance Co. (Phoenix, AZ) in Jan 2026
Interview
It was friendly and easy! It was very casual and easy to schedule. My interviewer explained what to expect and the process I would experience if I were to join their team.
I interviewed at Colonial Life & Accident Insurance Co. (Concord, CA)
Interview
Phone call to set up interview
Phone call interview (20 minutes)
Teams interview with camera on 1 hour [presentation slide)
2 to 3 day delay to tell you that your hired
Links to start getting your Ls
I interviewed at Colonial Life & Accident Insurance Co.
Interview
Very easy going informative interview. Everything was explained very clearly and I didn’t leave feeling confused at all about what the job entailed. Overall one of the easier interviews that I’ve done.