Agent Experience Coordinator applicants have rated the interview process at Compass with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 46.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Agent Experience Coordinator roles take an average of 24 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Compass overall takes an average of 23 days.
Common stages of the interview process at Compass as a Agent Experience Coordinator according to 9 Glassdoor interviews include:
Phone interview: 54%
One on one interview: 31%
Group panel interview: 8%
Other: 8%
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I applied online. I interviewed at Compass (Miami, FL) in Aug 2022
Interview
After applying i got an email right away, I was so excited to interview. When I spoke to the recruiting lady everything was going well until she asked me if I have thick skin ? If I’m able to handle the agents ? I asked her what she meant and she said “ these people make a lot of money and the office has some of our top agents and they wants things quick” basically telling me that the agents can and will treat me like garbage because they Make so much money.
After that I got a gut feeling in my stomach and I knew this was the WRONG place and environment.
Whatever happened to respect ? The way upper management let’s these agents do whatever because they make money is absolutely disgusting!!!!!
It does not surprise me but it’s a company that so call vouches for equality and respect.
Do not waste your time here! Unless you’re an agent.
Had 3 interviews all virtual. 1st one with the recruiter, second with the agent experience manager, next with the senior agent experience manager. Then was told if I was to move on, I’d then have a FOURTH interview…ridiculous process for a job that was PART TIME. Also a waste of my time considering they “selected another candidate more qualified.”
Interview questions [1]
Question 1
Name a time you handled a difficult customer and how you diffused the situation
I interviewed for the same company with for two different positions about three weeks from each other. The first time I interviewed didn't get past the phone screening and received the rejection email.
My most recent interview I got past a phone screening and talked to two associate managers. I got the same exact rejection email legit copied and pasted from another recruiter. How am I supposed to know what I did wrong? And when asked for feedback, l'm ghosted.
I applied through a recruiter. I interviewed at Compass in Jan 2025
Interview
Four round interview with a recruiter, direct manager, promoted peer, and operations partner, showcasing cross-functional alignment, mutual respect, organic conversation, and a real sense of how I’d lead, collaborate, and execute in the role.