2 rounds of interviews with HR & Line manager.
Include a written test. The tasks were to reply an enquiry from the client and the other one is to write in Chinese.
I applied online. The process took 2 weeks. I interviewed at Computershare (Hong Kong) in Dec 2012
Interview
Fast interview process. You will be notified of the next round of interview in 2 business days. There were 2 written tests, one in Chinese and one in English related to customer services and email writing. Easy written tests. Questions with the HR were like chit-chat. It was done casually but lack of structure.
Interview questions [1]
Question 1
Nothing too challenging, just normal getting-to-know-you question.
Client Service Officer applicants have rated the interview process at Computershare with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Officer roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Computershare overall takes an average of 17 days.
Common stages of the interview process at Computershare as a Client Service Officer according to 2 Glassdoor interviews include:
Group panel interview: 25%
Presentation: 25%
One on one interview: 25%
Skills test: 25%
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