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      Computershare

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      Related searches: Computershare reviews | Computershare jobs | Computershare salaries | Computershare benefits
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      Call Center Representative Interview

      Feb 28, 2019
      Anonymous employee
      College Station, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Computershare (College Station, TX) in Aug 2018

      Interview

      Group interview everyone got hired. Got asked one question went around the table and answered. Proceeded with drug test and fingerprints. After if you passed the drug test they gave you information about when training was going to take place. Interview was about 30 min. Not long at all.

      Interview questions [1]

      Question 1

      A time I dealt with a difficult situation
      Answer question
      1

      Other Call Center Representative Interview Reviews for Computershare

      Call Center Representative Interview

      Feb 16, 2023
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Computershare

      Interview

      Straightforward some competency questions. Friendly, general questions about myself and my experience linking previous experience to the competency questions asked. This interview was then followed quickly by a job offer

      Interview questions [1]

      Question 1

      How have you dealt with a difficult customer in the past and turned it around
      Answer question

      Call Center Representative Interview

      Mar 20, 2015
      Anonymous employee
      Canton, MA
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 day. I interviewed at Computershare (Canton, MA) in Jan 2015

      Interview

      Brief interview with two people then offered a job. Say with two from staffing form then a staff member from computershare. Basic questions asked. I got a job offer quickly then the two stick a drug test in my mouth. Mouth swab. Also did a background check thru finger prints and saw everyone ids ever been arrested

      Interview questions [1]

      Question 1

      How do you deal with unhappy callers
      Answer question
      avatar
      Computershare response
      10y
      We are sorry that you did not have a positive experience during your interviews - thank you for the feedback as we strive to improve our candidate experience!

      Computershare interviews FAQs

      • Call Center Representative applicants have rated the interview process at Computershare with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 62.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Call Center Representative roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Computershare overall takes an average of 17 days.
      • Common stages of the interview process at Computershare as a Call Center Representative according to 3 Glassdoor interviews include:

        Drug test:  27%

        Background check:  18%

        Skills test:  18%

        One on one interview:  18%

        Group panel interview:  9%

        Other:  9%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(137) ;
        2. Business Analyst(51) ;
        3. Manager(47) ;
        4. Analyst(42) ;
        5. Project Manager(38) ;
        6. Relationship Manager(33) ;
        7. Customer Service Representative (CSR)(28) ;
        8. Customer Resolution Specialist(27) ;
        9. Software Developer(25) ;
        10. Account Manager(23) ;
        11. Administrator(23) ;
        12. Operations Analyst(20) ;
        13. Team Leader(20) ;
        14. Customer Service(18) ;
        15. Administrative(17) .


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    • Jobs at Computershare

      4 jobs in United States
      Compliance & Corporate Filing Specialist
      North Palm Beach, FL
      ·
      $24 - $26 /hr
      (Employer provided)
      View job
      Relationship Manager
      Cleveland, OH
      View job
      Assistant Vice President/ Relationship Manager
      Canton, MA
      ·
      $85K - $95K /yr
      (Employer provided)
      View job
      Lead Engineer Identity
      Jersey City, NJ
      ·
      $95K - $135K /yr
      (Employer provided)
      View job
      View all Call Center Representative Jobs