Is it hard to get hired as a Customer Care Representative at Concentrix?

Customer Care Representative applicants have rated the interview process at Concentrix with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Care Representative at Concentrix?

Candidates applying for Customer Care Representative roles take an average of 16 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.

Where can I find Concentrix interview experiences by job title?

Customer Service Representative (5526) ; Team Leader (1849) ; Agente De Atendimento (1643) ; Customer Service Advisor (1436) ; Customer Service Representative (CSR) (1294) ; Advisor (962) ; Customer Service Agent (742) ; Customer Service (649) ; Technical Support Engineer (646) ; Technical Support (622) ; Operations Manager (591) ; Content Moderator (554) ; Assistant Manager (543) ; Customer Advisor (434) ; Sales Advisor (405)

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Concentrix Customer Care Representative interview questions

based on 15 ratings - Updated Nov 11, 2024

Average interview difficulty

Very positive interview experience

How others got an interview

64%
Applied online
Applied online
27%
Employee Referral
Employee Referral
9%
Recruiter
Recruiter

Interview search

15 interviews

Customer Care Representative Interview

Aug 8, 2020

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through an employee referral. The process took 2 weeks. I interviewed at Concentrix (Rānchī) in Jul 2020

Interview

Selection procedure was bifurcated into 6 rounds : Telephonic Conversation -> Voice Test (oral test) -> Non Voice Test (written test) -> Typing Test -> HR Round -> Operatios Round.

Interview questions [2]

Question 1

How will you manage the work pressure of call center?

1 Answer

Question 2

What do you know about concentrix?

1 Answer

Customer Care Representative Interview

Jul 23, 2019

Anonymous Interview Candidate

Declined offer

Neutral experience

Easy interview

Application

I applied through an employee referral. The process took 1 day. I interviewed at Concentrix (Calcutta) in Jul 2019

Interview

The interview process was very lengthy. Communication is the key. Got selected. But rejected offer due to low salary. Interviewed as a fresher. Distance is too much from my location.

Interview questions [1]

Question 1

Introduction

1 Answer

Customer Care Representative Interview

May 21, 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at Concentrix (Martinsville, VA) in May 2018

Interview

Easy application online. Online typing computer and voice assessment. Telephone interview. Verbal offer via virtual meeting. The process was not intimidating. I applied online and was submitted an offer in less than 2 weeks.

Interview questions [1]

Question 1

have you ever worked in tech support

Answer question

Viewing 11 - 15 of 15 Interviews

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Concentrix Customer Care Representative interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

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Customer Care Representative Interview

Customer Care Representative Interview

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