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      ConnectWise

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      Customer Care Position Interview

      Jan 7, 2017
      Anonymous Interview Candidate
      Tampa, FL
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ConnectWise (Tampa, FL) in Dec 2016

      Interview

      I had one phone interview, one face to face interview with 3 associates, and then a final interview which tests how well you can problem solve and navigate thru their systems. The phone interview was a basic screen. The first in person interview was different. They ask a series of questions one right after the next and there wasn't much engaging/feedback until the oddball round of questions. That seems to be typical now a days with the rattling off of questions, taking notes but I expected more for such a forward thinking company. There were some basic interview questions, situational and then the oddball round. I enjoyed it overall, thought I did really well and haven't heard from them since. I've reached out to them 3 times post interview. I get it... you're busy, I wasn't what you were looking for. But after a phone interview, 2 in person interviews and an IQ test I at least deserved the common courtesy of an email. Very unprofessional in my opinion. Again, especially for a company who places such high standards on ethics and professionalism.

      Interview questions [2]

      Question 1

      If you acquired an elephant but couldn't get rid of it, what would you do with it?
      1 Answer

      Question 2

      What do you think about when you're driving in the car?
      1 Answer
      8

      ConnectWise interviews FAQs

      • Candidates applying for Customer Care Position roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ConnectWise overall takes an average of 21 days.
      • Common stages of the interview process at ConnectWise as a Customer Care Position according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Phone interview:  33%

        IQ intelligence test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(42) ;
        2. Senior Software Engineer(40) ;
        3. Technical Support Engineer(40) ;
        4. Sales(29) ;
        5. Regional Sales Manager(27) ;
        6. Account Manager(23) ;
        7. Security Analyst(20) ;
        8. Help Desk Technician(19) ;
        9. Manager(19) ;
        10. Software Support Specialist(16) ;
        11. Business Development Manager(14) ;
        12. Cyber Security Analyst(14) ;
        13. Partner Support Consultant(13) ;
        14. Data Analyst(11) ;
        15. Product Owner(11) .


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