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      ConnectWise

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      Customer Service Associate Interview

      Oct 7, 2019
      Anonymous Interview Candidate
      Tampa, FL
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ConnectWise (Tampa, FL) in Sep 2018

      Interview

      Fairly informal but still professional. The attire of the company was very casual. The interview was with four young men and it seemed like they were doing their best to remain professional with each other. I was a little uncomfortable when they asked if I would perform part of my favorite karaoke song, which I did.

      Interview questions [1]

      Question 1

      What's my go-to karaoke song? And will you sing a little?
      1 Answer

      ConnectWise interviews FAQs

      • Candidates applying for Customer Service Associate roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ConnectWise overall takes an average of 21 days.
      • Common stages of the interview process at ConnectWise as a Customer Service Associate according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Phone interview:  33%

        IQ intelligence test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(42) ;
        2. Senior Software Engineer(40) ;
        3. Technical Support Engineer(40) ;
        4. Sales(29) ;
        5. Regional Sales Manager(27) ;
        6. Account Manager(23) ;
        7. Security Analyst(20) ;
        8. Help Desk Technician(19) ;
        9. Manager(19) ;
        10. Software Support Specialist(16) ;
        11. Business Development Manager(14) ;
        12. Cyber Security Analyst(14) ;
        13. Partner Support Consultant(13) ;
        14. Data Analyst(11) ;
        15. Product Owner(11) .


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