Darktrace Customer Success Manager interview questions

First and initial interview via phone and recruiter. Started off by describing the company and the role. Followed by some questions on resume and how one would act in various scenarios.

I had one phone call with a recruiter and then came in person to the SF office. The hiring manager interviewed first. Seemed very cold. She then introduced me to another CSM that I would be working with, and we had a great conversation. The position seemed interesting and my direct colleagues seemed nice and approachable. I then asked about next steps and they said that I would be set up to talk to another person as the next step. The recruiter and I then were completely ghosted for over a month. Finally, after many emails, the DoC gets back to me saying that she had been traveling for a month (something that she could have easily mentioned last time I saw her, or in a quick email back to me during that time period). I eventually spoke to the CMO, who mentioned I should hear back in a week. When over 2 weeks later, I sent an email over to the hiring manager telling her that I was closing the loop, and providing some constructive criticism on their terribly messy recruiting process. If they don't show more respect to their candidates, they will be unable to build a lasting and cohesive work culture.