For the demo interview the team member didn't notice I was in the waiting room for almost 10-15 minutes. Additionally, while speaking to the manager they told me "not to work here if I valued work-life balance" - major red flags. They very explicit with wanting people who wanted to work extra, spend their whole lives at work, and focus on climbing the corporate ladder. The manager only could talk about how cool the product was in his eyes and how big the company was going to boom when asked about his favourite thing about working there - nothing about the team, the culture, etc.
Back in 2022, we were expected to conduct a QBR presentation as part of the process and I'm unsure if this is still the case. They provided the exercise and another CSM was on the call for the roleplay in addition to the hiring manager.
I applied through a recruiter. The process took 2 weeks. I interviewed at Deel (Paris)
Interview
Interview with HR, then with the direct manager and finally a case study I had to present to Deel employees, managers.
I didn't get hired after this but the process was smooth and I got a feedback after each call.
Customer Success Manager CSM applicants have rated the interview process at Deel with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 51.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager CSM roles take an average of 44 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Deel overall takes an average of 20 days.
Common stages of the interview process at Deel as a Customer Success Manager CSM according to 8 Glassdoor interviews include:
One on one interview: 39%
Skills test: 22%
Presentation: 17%
Phone interview: 17%
Other: 6%
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