I applied through an employee referral. The process took 3 weeks. I interviewed at Deel (Buenos Aires) in Dec 2025
Interview
Background and experience at first, Technical task about answering customers, later describe how you demonstrate consistency, handle problems and priorities, stay efficient, and go the extra mile when you identify opportunities to improve the team or the product or service being provided. Include role-play examples and explain how you align with Deel’s values.
Interview questions [1]
Question 1
Can you describe a time when you remained optimistic despite a challenging situation at work?
I applied through an employee referral. The process took 1 week. I interviewed at Deel (Bogota, Cundinamarca) in Dec 2025
Interview
First, I had an interview with Antal that was the amazing recruiter, then I had the next interview with a Team Lead, this one was much more about skills and how I handled process in previous roles. The next interview was with the Manager and for this one they focused more on the improvements of processes and things I did that were above and beyond. And the last one was with a FinTech and Payments Lead, this one was focused on the Deel values. I felt supported and comfortable throughout the entire process, it was well-organized.
Interview questions [1]
Question 1
Tell me about a situation where you had to move fast while maintaining quality
It was very fast and precise, moved to the next steps almost the next day after the previous one. The hiring manager was really nice and I think the best way to get in is by referral.
Interview questions [1]
Question 1
Phone simulation and chat simulation. The rest were basic customer support questions.
Customer Support Specialist applicants have rated the interview process at Deel with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 89% positive. To compare, the company-average is 51.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Specialist roles take an average of 13 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Deel overall takes an average of 20 days.
Common stages of the interview process at Deel as a Customer Support Specialist according to 18 Glassdoor interviews include:
Skills test: 23%
One on one interview: 16%
Phone interview: 16%
Presentation: 12%
Group panel interview: 12%
Personality test: 7%
Background check: 7%
IQ intelligence test: 5%
Other: 2%
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