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      Delta Dental Ins.

      Engaged Employer

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      Related searches: Delta Dental Ins. reviews | Delta Dental Ins. jobs | Delta Dental Ins. salaries | Delta Dental Ins. benefits
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      Customer Service Representative Interview

      Sep 22, 2023
      Anonymous Interview Candidate
      Minnesota Lake, MN
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at Delta Dental Ins. (Minnesota Lake, MN) in Sep 2023

      Interview

      Very nice recruiter and easy process. She was helpful and answered all my questions. First interview was a simple phone call. Excited for the next steps in the process. I would recommend.

      Interview questions [1]

      Question 1

      They asked about my CSR experience
      1 Answer

      Other Customer Service Representative Interview Reviews for Delta Dental Ins.

      Customer Service Representative (CSR) Interview

      Jul 15, 2024
      Anonymous Interview Candidate
      Fayetteville, GA
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Delta Dental Ins. (Fayetteville, GA) in Jul 2024

      Interview

      Very calming and I felt heard and appreciated while answering the questions. I will suggest this to others. Makes me look forward to working for the team! Thanks once again for requesting that I answer this.

      Interview questions [1]

      Question 1

      Was I ready to relocate ?
      Answer question
      1

      Account Manager Interview

      May 31, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Delta Dental Ins.

      Interview

      HR Recruiter by phone and Then Hiring Manager by Video. You have to create a candidate profile on their website and you will be able to keep up with the process there

      Interview questions [1]

      Question 1

      Normal interview questions are very basic
      Answer question

      Delta Dental Ins. interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Delta Dental Ins. with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 54.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Delta Dental Ins. overall takes an average of 24 days.
      • Common stages of the interview process at Delta Dental Ins. as a Customer Service Representative according to 6 Glassdoor interviews include:

        Phone interview:  27%

        Skills test:  27%

        Background check:  18%

        One on one interview:  18%

        Personality test:  9%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(26) ;
        2. Customer Advocate(17) ;
        3. Customer Service Representative (CSR)(12) ;
        4. Customer Advocate II(11) ;
        5. Supervisor(11) ;
        6. Project Manager(9) ;
        7. Claims Examiner(6) ;
        8. Billing Specialist(5) ;
        9. Claims Examiner II(5) ;
        10. Human Resources(5) ;
        11. Operations Supervisor(5) ;
        12. Sales Assistant(5) ;
        13. Senior Software Engineer(5) ;
        14. Software Engineer(5) ;
        15. Associate Customer Advocate(4) .


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      Jobs at Delta Dental Ins.

      7 jobs in United States
      Manager Provider Services
      Rancho Cordova, CA
      ·
      $71K - $150K /yr
      (Employer provided)
      View job
      Manager Provider Services
      Rancho Cordova, CA
      ·
      $71K - $150K /yr
      (Employer provided)
      View job
      Process Improvement Consultant
      Remote
      ·
      $81K - $174K /yr
      (Employer provided)
      View job
      Manager, Organizational Effectiveness
      Remote
      ·
      $106K - $231K /yr
      (Employer provided)
      View job
      Senior Epic Applications Analyst - Professional Billing and Claims
      United States
      ·
      $81K - $174K /yr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs