I applied online. The process took 2 days. I interviewed at Ditech Financial (Tempe, AZ)
Interview
Very nice architectural building. As soon as I walked in, the security guard greeted me and asked if I needed water or coffee. After my first interview, they showed me to the call center floor - I sat next to someone and heard a demo of their call. After the demo, I had a mini 5 minute interview to go over my resume again. The second time, they said I would hear a response from HR within 24 hours.
I applied online. The process took 1 week. I interviewed at Ditech Financial (Rapid City, SD) in Mar 2017
Interview
Took about 45 min spoke to 3 diffrent supervisors and or leads it was pretty intense alot of personality questions then after ome was done someone new came in asked similar questions but re worded thought i bombed it but was offered a postion.
I applied online. I interviewed at Ditech Financial (Rapid City, SD) in Jan 2017
Interview
You get an interview over the phone, then two same day interviews, then either an offer or rejection. This was fairly simple, and easy to do. There aren't any requirements.
Customer Service Representative applicants have rated the interview process at Ditech Financial with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Ditech Financial overall takes an average of 9 days.
Common stages of the interview process at Ditech Financial as a Customer Service Representative according to 3 Glassdoor interviews include:
Drug test: 15%
One on one interview: 15%
Group panel interview: 15%
Skills test: 15%
IQ intelligence test: 15%
Presentation: 8%
Background check: 8%
Phone interview: 8%
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