Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Ditech Financial

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Ditech Financial reviews | Ditech Financial jobs | Ditech Financial salaries | Ditech Financial benefits
      Ditech Financial interviewsDitech Financial Customer Service Representative interviewsDitech Financial interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Feb 7, 2019
      Anonymous employee
      Rapid City, SD
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Ditech Financial (Rapid City, SD) in Mar 2017

      Interview

      Took about 45 min spoke to 3 diffrent supervisors and or leads it was pretty intense alot of personality questions then after ome was done someone new came in asked similar questions but re worded thought i bombed it but was offered a postion.

      Interview questions [1]

      Question 1

      What makes you a good fit for the job
      Answer question

      Other Customer Service Representative Interview Reviews for Ditech Financial

      Customer Service Representative Interview

      Dec 14, 2017
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Ditech Financial (Tempe, AZ)

      Interview

      Very nice architectural building. As soon as I walked in, the security guard greeted me and asked if I needed water or coffee. After my first interview, they showed me to the call center floor - I sat next to someone and heard a demo of their call. After the demo, I had a mini 5 minute interview to go over my resume again. The second time, they said I would hear a response from HR within 24 hours.

      Interview questions [3]

      Question 1

      Would there be any issues working the schedule?
      Answer question

      Question 2

      What made you leave your previous job?
      Answer question

      Question 3

      How did you deal with an escalated call?
      Answer question

      Customer Service Representative Interview

      Aug 17, 2017
      Anonymous employee
      Rapid City, SD
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Ditech Financial (Rapid City, SD) in Jan 2017

      Interview

      You get an interview over the phone, then two same day interviews, then either an offer or rejection. This was fairly simple, and easy to do. There aren't any requirements.

      Interview questions [1]

      Question 1

      What is teamwork to you?
      1 Answer

      Ditech Financial interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Ditech Financial with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Ditech Financial overall takes an average of 9 days.
      • Common stages of the interview process at Ditech Financial as a Customer Service Representative according to 3 Glassdoor interviews include:

        Group panel interview:  15%

        Drug test:  15%

        Skills test:  15%

        IQ intelligence test:  15%

        One on one interview:  15%

        Presentation:  8%

        Background check:  8%

        Phone interview:  8%

      • Here are the most commonly searched roles for interview reports -

        1. Manager(10) ;
        2. Mortgage Loan Officer(6) ;
        3. Analyst(5) ;
        4. Bankruptcy Specialist(5) ;
        5. Foreclosure Specialist(5) ;
        6. Loan Officer(5) ;
        7. Loss Mitigation Specialist(5) ;
        8. Mortgage Loan Processor(5) ;
        9. Business Analyst(4) ;
        10. Collections Specialist(4) ;
        11. Customer Service Representative(4) ;
        12. Loan Servicing Specialist(4) ;
        13. Spoc(4) ;
        14. Supervisor(4) ;
        15. Administrative Assistant(3) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Ditech Financial

      1 jobs in United States
      Production Operator
      United States
      ·
      $14 - $14 /hr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs