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      Dun & Bradstreet

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      Chat Specialist Interview

      Oct 28, 2016
      Anonymous employee
      Tucson, AZ
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Dun & Bradstreet (Tucson, AZ) in Mar 2016

      Interview

      It was like speed dating only speed interviewing. You are put in front of 2-3 other people and asked fast questions when the buzzer goes off you are rushed to another group of people. You are told to wait for an answer. Then they send you for background screening. You get an answer around 3-4 weeks later.

      Interview questions [1]

      Question 1

      How do you deal with an irate customer?
      1 Answer

      Dun & Bradstreet interviews FAQs

      • Candidates applying for Chat Specialist roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Dun & Bradstreet overall takes an average of 24 days.
      • Common stages of the interview process at Dun & Bradstreet as a Chat Specialist according to 1 Glassdoor interviews include:

        Skills test:  20%

        Phone interview:  20%

        Personality test:  20%

        Group panel interview:  20%

        Background check:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Account Manager(84) ;
        2. Credit Advisor(64) ;
        3. Senior Software Engineer(63) ;
        4. Account Executive(55) ;
        5. Software Engineer(47) ;
        6. Sales(41) ;
        7. Analyst(37) ;
        8. Director(34) ;
        9. Intern(34) ;
        10. Strategic Account Manager(33) ;
        11. Relationship Manager(32) ;
        12. Business Analyst(30) ;
        13. Project Manager(27) ;
        14. Sales Representative(26) ;
        15. Manager(24) .


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      Jobs at Dun & Bradstreet

      6 jobs in United States
      Associate Customer Consultant (R-19259)
      Jacksonville, FL
      ·
      $42K - $72K /yr
      (Glassdoor est.)
      View job
      Business Development Representative
      Austin, TX
      ·
      $49K - $67K /yr
      (Glassdoor est.)
      View job
      Business Development Representative
      Florham Park, NJ
      ·
      $51K - $74K /yr
      (Glassdoor est.)
      View job
      Manager, Sales Development
      Austin, TX
      View job
      Director, Product Management (R-19633)
      Florham Park, NJ
      ·
      $176K - $229K /yr
      (Glassdoor est.)
      View job
      View all Chat Specialist Jobs