Completed their online application form with CV. Two weeks later I received an email with the request to write a tweet, press release and internal newsletter article with information provided. A few days later was invited for interview in London where I had an interview with team members and a separate presentation on an item "design for a fiver" on cheap yet effective design.

Applied via on campus recruiting. Submitted an online application the day after and had a telephone interview within a week. They were very efficient at this point and gave responses very fast. After my telephone interview on the Monday I was invited to an Assessment Centre in Malmesbury for the Friday. This was very last minute so train fares were extortionate (£70+ with a student card) from London. The assessment consisted of a group presentation, a 1:1 interview consisting of an individual presentation on a predefined subject (approximately 5 mins), and a task creating a press release for a new product. The press release was then assessed immediately after completion by a senior member of the Comms team. In this two weeks I would say all staff were very nice, the interview was relaxed, well organised despite huge site works, and ran to schedule. After the AC we were told that we would receive results within around 2 weeks. From here on the process became extremely frustrating, very poorly managed, and almost farsical. I received an email with some details about the process and to schedule a call to discuss something (undisclosed at the time), during this call I was told that they wanted to interview me again in London with 48 hours notice. I booked time off work to fit with their hiring schedule and had a second 1:1 interview with a different section of the comms team (internal rather than external). Following this I was expecting results within around 10 days however, the process extended for a further FIVE WEEKS. This delay followed chasing up on a weekly basis and reassurances from the HR team that I would be told in "another week" or "another fortnight". I had accidentally left behind some items at the assessment centre so was also trying to deal with having them returned but this never came to pass as the team lost them. Whilst transport costs were refunded (limit of £100) this process will take in excess of 6 weeks after they have received and registered your form. Given delays the process was extremely frustrating. The feedback call (In August after a June AC) was well structured although at points difficult to get value from as the first question was "tell me how you think it went" (6-7 weeks ago). Whilst I would say the feedback call was probably the best aspect of their application process compared to other companies I have dealt with, the specific points they reflected on were at points frustrating as they were behaviours which were the interviewer seemed to encourage but I was later told were not what they were looking for. Whilst I accept my own failures in this situation I think that the interviewers were not on the same page as HR. The most frustrating part of this process was that the HR team informed me that they had actually changed their list of desired compatencies and behaviours after the initial interview/AC process was complete. As such, those at the assessment centre I attended were at a disadvantage.