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      Easy Pay Direct

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      Easy Pay Direct interviewsEasy Pay Direct Merchant Support Specialist interviewsEasy Pay Direct interview
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      Easy Pay Direct interviews FAQs

      Merchant Support Specialist Interview

      Sep 4, 2017
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Easy Pay Direct (Austin, TX) in Jan 2016

      Interview

      The interview process seems a bit unnecessary and is ridiculously long to possibly find out the company may not be interested in you. To begin you send in an email answering a prompt from the website. Then you'll receive an email asking you to take a few personality tests or quiz. They're quite lengthy and random but nonetheless, you get them done. Then a phone interview with the person hiring or recording a video of yourself answering questions. All of this happens before anyone ever really tells you the likelihood of an offer. If all is well, an in person interview happens and hopefully you receive a job offer. Or, go through a month long interview process then wait another month to hear back that you didn't receive the job.

      Interview questions [1]

      Question 1

      Do you take things personally?
      1 Answer
      • Merchant Support Specialist applicants have rated the interview process at Easy Pay Direct with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 28.6% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Easy Pay Direct as a Merchant Support Specialist according to 1 Glassdoor interviews include:

        Presentation:  33%

        Phone interview:  33%

        IQ intelligence test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Director of Marketing(2) ;
        2. New Client Specialist(2) .

      Jobs at Easy Pay Direct

      3 jobs in United States
      Merchant Success Executive (MSE)
      Austin, TX
      ·
      $70K - $75K /yr
      (Employer provided)
      View job
      Inbound Sales Development - New Client Specialist
      Austin, TX
      ·
      $70K - $85K /yr
      (Employer provided)
      View job
      Certified Payment Specialist
      United States
      ·
      $70K - $75K /yr
      (Employer provided)
      View job
      View all Merchant Support Specialist Jobs