Very professional with good communication and a good timeline of response. It’s quite a few interviews but it feels like you’re being appropriately vetted to be a good fit on a team.
I applied through a recruiter. I interviewed at Esri (Olympia, WA) in Jan 2026
Interview
A recruiter reached out and encouraged me to apply based on my background. After a basic screening call where we confirmed by background as being directly relevant (hence their encouragement to apply), "I'll reach out to you early next week". I sent a follow up email after a week. Ghosted. No courtesy email.
Interview questions [1]
Question 1
Do you have any direct experience in this particular vertical. Answer: yes.
I applied online. The process took 2 months. I interviewed at Esri (Louisville, CO) in May 2025
Interview
Straight-to-the-point 30min initial video interview with HR rep and then forwarded to prospective supervisor for 60min interview. The prospective supervisor was casual. There were a handful of questions that got us back into a more formal interview process in between chatter. These included behavioral questions including a couple of scenarios. There was also an open-ended question about how I would go about engaging the prospective account. I tried to get detail about what the supervisory style was and what priorities were, but the prospective supervisor wasn't very reflective or forward-thinking. They even acknowledged that the role was largely about getting a paycheck. Was disappointed that there was no direct follow up from prospective supervisor despite a thank you email and even a question or two over a few weeks following the interview. Just received a notice from HR rep that Esri was passing me over but to keep looking for other opportunities. The position continues to be advertised and unfilled for maybe 5 months now.
Account Manager applicants have rated the interview process at Esri with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 38% positive. To compare, the company-average is 55.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 39 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Esri overall takes an average of 42 days.
Common stages of the interview process at Esri as a Account Manager according to 34 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 23%
Group panel interview: 17%
Presentation: 8%
Background check: 7%
Skills test: 6%
Drug test: 5%
Personality test: 3%
Other: 2%
IQ intelligence test: 2%
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