I applied online. The process took 2+ months. I interviewed at Express Scripts in Aug 2016
Interview
Signed on Express Scripts website, completed a series of online tests. Then a week later was scheduled for a virtual interview received an email a week later to schedule a face to face interview. Went in talked with Express Scripts interviewer told me about the company , pay, benefits etc. Told me I was a great fit for the company, had tons of experience yada , yada. I thought interview went very well. I felt pretty much like I had the job . Great interview but felt very mislead about getting a position. If you don't intend hiring someone from the jump don't give them mixed signals. There is no way for you to contact someone about finding out the status of your employment. Very disappointed.
Interview questions [1]
Question 1
What have you done to go above and beyond for a customer?
I applied through an employee referral. The process took 3 weeks. I interviewed at Express Scripts (Saint Marys, GA) in Mar 2023
Interview
I met and interviewed with the most genuine and laidback Supervisor. He put me completely at ease after I spoke with the initial recruiter. Great experience. I think I got lucky meeting with the gentleman that I did because as I discussed my interview with new coworkers some of them had multiple rounds.
Interview questions [1]
Question 1
Asked for an example of a fine I worked as a team and to talk about the process.
The interview process was good they ask customer service questions like what does customer service mean to you? Tell me about a time a customer was upset and how did you handle that?
I applied online. The process took 4 days. I interviewed at Express Scripts in Sep 2022
Interview
Virtual interview with standard questions lasted between 15-30 min. on the spot hiring. training was super easy and fun. some team leader was nice and polite while others not so much
Patient Care Advocate applicants have rated the interview process at Express Scripts with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 60.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Care Advocate roles take an average of 16 days to get hired, when considering 61 user submitted interviews for this role. To compare, the hiring process at Express Scripts overall takes an average of 23 days.
Common stages of the interview process at Express Scripts as a Patient Care Advocate according to 61 Glassdoor interviews include:
Skills test: 17%
Drug test: 17%
One on one interview: 16%
Background check: 14%
Phone interview: 12%
Personality test: 12%
IQ intelligence test: 5%
Presentation: 3%
Group panel interview: 3%
Other: 1%
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