Patient Care Advocate applicants have rated the interview process at Express Scripts with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 60.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Care Advocate roles take an average of 16 days to get hired, when considering 61 user submitted interviews for this role. To compare, the hiring process at Express Scripts overall takes an average of 23 days.
Common stages of the interview process at Express Scripts as a Patient Care Advocate according to 61 Glassdoor interviews include:
Skills test: 17%
Drug test: 17%
One on one interview: 16%
Background check: 14%
Phone interview: 12%
Personality test: 12%
IQ intelligence test: 5%
Group panel interview: 3%
Presentation: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Express Scripts in Oct 2014
Interview
Applied on line within 24 hr received an email to complete assessment. The nest day received and second email for interactive assessment, once that was completed I received another email for a virtual interview. Less then a week later a call for a 1-1 interview. The interview was not difficult, I had one with a hiring manager she was very pleasant and that lasted like 30 minutes. Then a second recruiter came in, ask me how I thought the interview when. I said I think it when well, but I don't want to get too excited, until I know I got the job. She replied by telling me get excited, because you got the job! BUt, the coolest thing of all is I got to pick my schedule...
Interview questions [1]
Question 1
How did you handle agitated customers? Provide an example..
I applied through an employee referral. The process took 3 weeks. I interviewed at Express Scripts (Saint Marys, GA) in Mar 2023
Interview
I met and interviewed with the most genuine and laidback Supervisor. He put me completely at ease after I spoke with the initial recruiter. Great experience. I think I got lucky meeting with the gentleman that I did because as I discussed my interview with new coworkers some of them had multiple rounds.
Interview questions [1]
Question 1
Asked for an example of a fine I worked as a team and to talk about the process.
The interview process was good they ask customer service questions like what does customer service mean to you? Tell me about a time a customer was upset and how did you handle that?
I applied online. The process took 4 days. I interviewed at Express Scripts in Sep 2022
Interview
Virtual interview with standard questions lasted between 15-30 min. on the spot hiring. training was super easy and fun. some team leader was nice and polite while others not so much