Customer Success Manager (CSM) applicants have rated the interview process at Exterro with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.6% positive. This is according to Glassdoor user ratings.
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Teams really nice. Met with director and a few team members. Wasn’t that difficult of an interview. Director was nice, team is segmented into different customers based on various factors. I think I’m going to accept the offer.
Interview questions [1]
Question 1
Explain how you manage spontaneous outreach from your customers, and how do you not let it disrupt what you’ve had planned for that day?