I applied through other source. I interviewed at Factorial (Barcelona) in Feb 2026
Interview
I was contacted by a Talent Acquisition Manager who said I would make a perfect fit for the position. The first interview was actually nice; the TAM showed interest and renewed their intention to guide me through the interview process. After one week, they came back to me and said they decided to continue with someone else (read: the Team Manager wasn't interested in meeting me - which equals to total bias based on nothing more than my resume, photo, and information they had from LinkedIn). Disappointing, especially coming from a people-first "HR" company looking for a CX Project Manager (CX starts with employee experience, don't forget that!)
Interview questions [1]
Question 1
Why do you want to work here?
Example of projects you worked on?
Questions about different approaches to project management.
I applied online. The process took 4 weeks. I interviewed at Factorial in Apr 2025
Interview
Interview Experience:
I participated in two separate recruitment processes with Factorial. Unfortunately, both were marked by inconsistent communication and a lack of follow-through.
First Process:
After an initial screening and interview, I was asked to present a live professional demo during a panel-style conversation. At the end of the session, I was told to expect a follow-up within a few days. However, after that point, communication stopped entirely. Despite several polite follow-ups over the next two weeks, I did not receive any response. Eventually, I received a message from the HR team apologizing for the silence and inviting me to join a new recruitment process.
Second Process:
I appreciated the opportunity to re-engage and had two introductory calls to clarify the new role. These conversations were followed by another interview with the hiring team. I was told a decision would be shared within two weeks. Unfortunately, that timeline came and went, and once again, there was no further communication. More than a month has passed since the last contact, and follow-up messages have gone unanswered.
Main Concerns:
Lack of Professionalism: Some interactions felt rushed or inattentive, and there were moments of unclear or inconsistent communication.
Unmet Expectations: I was told to expect next steps or feedback within specific timeframes, but these were not honored.
Poor Candidate Experience: In both processes, the communication stopped entirely without closure or feedback.
Misalignment with Values: While the company highlights empathy and care as core values, my experience as a candidate did not reflect those principles.
Final Thoughts:
Recruitment is a two-way process, and candidates invest significant time and energy in preparing, interviewing, and engaging. Clear, respectful communication is key—even when the decision is to move forward with someone else. I hope Factorial continues to grow and that their hiring practices evolve to provide a more transparent and respectful experience for future candidates.
