Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      First Horizon

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: First Horizon reviews | First Horizon jobs | First Horizon salaries | First Horizon benefits
      First Horizon interviewsFirst Horizon Customer Solutions Representative interviewsFirst Horizon interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.



      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at First Horizon

      52 jobs in United States
      Senior Customer Solutions Agent
      Knoxville, TN
      View job
      Treasury Management Technical Support II- Customer Support
      Birmingham, AL
      ·
      $37K - $49K /yr
      (Glassdoor est.)
      View job
      Treasury Management Technical Support II- Customer Support
      Birmingham, AL
      ·
      $37K - $49K /yr
      (Glassdoor est.)
      View job
      Relationship Banker
      Germantown, TN
      View job
      Relationship Banker
      Atlanta, GA
      View job
      View all Customer Solutions Representative Jobs

      First Horizon interviews FAQs

      • Customer Solutions Representative applicants have rated the interview process at First Horizon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Solutions Representative roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at First Horizon overall takes an average of 20 days.
      • Common stages of the interview process at First Horizon as a Customer Solutions Representative according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Background check:  25%

        Phone interview:  25%

        Drug test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Relationship Banker(50) ;
        2. Universal Banker(40) ;
        3. Teller(35) ;
        4. Bank Teller(31) ;
        5. Customer Service Representative(21) ;
        6. Financial Services Representative(20) ;
        7. Credit Analyst(19) ;
      Banking Center Manager
      (13) ;
    • Business Analyst(12) ;
    • Branch Manager(11) ;
    • Vice President(11) ;
    • Client Specialist(10) ;
    • Intern(10) ;
    • Portfolio Manager(10) ;
    • Teller Operations Coordinator(9) .
    • Customer Solutions Representative Interview

      Jun 13, 2012
      Anonymous employee
      Memphis, TN
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 5 days. I interviewed at First Horizon (Memphis, TN) in Dec 2011

      Interview

      I had a phone interview first from a member from HR then I had a group interview with upper management.

      Interview questions [1]

      Question 1

      Name a time when you had to deal with an irate customer, and what did you.do to make the customer happy.
      1 Answer
      2