I applied online. I interviewed at First Horizon (Nashville, TN) in Nov 2015
Interview
A phone interview followed up by an interview with the branch manager. Then followed up by a meeting with the regional manager whose team you're joining along with the manager.
Interview questions [1]
Question 1
Questions on things like customer service and on financial services.
I applied online. The process took 3 weeks. I interviewed at First Horizon
Interview
First interview was via phone, 2nd interview was in person, then the offer, then drug screen. The process took longer than expected. 2 weeks until the phone interview then another for the 1:1 interview. Then another 10 days before I got the offer.
Interview questions [1]
Question 1
Personality profile test lists strengths and weaknesses, and they customize questions based on the results
I applied online. I interviewed at First Horizon in Dec 2015
Interview
Basic phone interview with HR. Asked simple questions about background and education. Discussed salary with me within the 1st 5 minutes and at that point we stopped the interview. For a "sales" position, as they call it, $12 per hour is extremely low compared to other banks. She really wanted me to continue and do a face to face meeting. It seems they are having trouble filling the position or keeping it filled. She seemed really frustrated that I didn't want to continue.
Interview questions [1]
Question 1
Why do you feel you would succeed in this position?
Financial Services Representative applicants have rated the interview process at First Horizon with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Financial Services Representative roles take an average of 18 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at First Horizon overall takes an average of 20 days.
Common stages of the interview process at First Horizon as a Financial Services Representative according to 6 Glassdoor interviews include:
Phone interview: 19%
Skills test: 15%
One on one interview: 15%
Personality test: 11%
Drug test: 11%
Presentation: 7%
Group panel interview: 7%
Background check: 7%
IQ intelligence test: 7%
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