I applied online. The process took 3 weeks. I interviewed at First Horizon (Kingsport, TN) in Apr 2025
Interview
The interview was quick with questions about previous teller experience. There were also questions about how I worked with others. The individual asking the questions was personable and able to connect with my past experiences. We discussed some of the new computer programs and how it has changed some of the teller's processes.
Interview questions [1]
Question 1
1. Share with us how comfortable you are in cash handling.
2. Are you willing to work on Saturdays?
I had one interview with HR before in person interview with Teller Operations Coordinator and Banking Center Manager. Mostly behavioral questions about how you would handle certain situations in addition to your experience with banking and cash handling.
Interview questions [1]
Question 1
Can you describe a time when you had to deal with an upset or angry customer? How did you handle the situation, and what was the outcome?
I applied online. I interviewed at First Horizon in Nov 2021
Interview
Easy and simple straight to the point. I hate interviews but I loved these. Everyone seemed nice and professional. I give a 100% to both mangers I meet with.they seem to care about their teams.
Teller applicants have rated the interview process at First Horizon with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 89% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Teller roles take an average of 10 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at First Horizon overall takes an average of 20 days.
Common stages of the interview process at First Horizon as a Teller according to 9 Glassdoor interviews include:
Drug test: 18%
Phone interview: 18%
Group panel interview: 14%
One on one interview: 14%
Skills test: 9%
Presentation: 9%
Background check: 9%
Personality test: 5%
Other: 5%
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